Delivery Policy

Our guarantee

We promise that your textcards will be delivered instantly. There may occasionally be a delay, depending on mobile network or email traffic.

If a card isn't delivered

If your card hasn't arrived, please contact us. To help us look into it, let us know:

• The approximate date and time you sent the card.
• The channel you sent it by (email, WhatsApp, or text message).
• The recipient's contact details you sent it to.

If the card genuinely failed to deliver due to a fault on our end, we'll refund the credit used to send it.

Contact us

Still have questions? Email us at sales@textcards.com — we're always here to help. See also our Terms of Service.